Privacy Policy – Lang Lumin Certified Translation Services
At Lang Lumin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our certified translation services. By choosing Lang Lumin, you trust us with your information, and we take that responsibility seriously.
Information We Collect
We may collect the following types of information to provide our services effectively:
Personal Information:
Name, email address, phone number, and mailing address.
Payment details (processed securely through trusted payment gateways).
Document Information:
Files and content submitted for translation.
Metadata associated with your documents (e.g., file type, size).
Usage Data:
Information about how you interact with our website (e.g., IP address, browser type, pages visited).
How We Use Your Information
Your information is used solely for the purpose of providing and improving our services. This includes:
Processing and delivering certified translations.
Communicating with you about your orders, inquiries, or updates.
Ensuring the security and confidentiality of your documents.
Enhancing our website and services based on user feedback and analytics.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:
Secure file transfer protocols for document submission.
Encryption of sensitive data during storage and transmission.
Restricted access to personal information by authorized personnel only.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared under the following circumstances:
With your explicit consent.
With trusted third-party service providers (e.g., payment processors) who assist us in delivering our services.
When required by law or to comply with legal processes.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Request a copy of the data we hold about you.
Withdraw consent for data processing at any time.
To exercise these rights, please contact us at info@langlumin.com.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us:
Email: langlumin@gmail.com
Phone: +92 341 1211315
At Lang Lumin, your privacy is our priority. Thank you for trusting us with your certified translation needs.